Rider Jet Center - Testimonials
From Greg Bloch on 03-Apr-2010
I've been stopping at Rider for several years now, and the service is *ALWAYS* excellent. Katie is super-friendly, always has a smile, and always takes care of my wife & me. The "red carpet" treatment is a little bit over-the-top for my lowly Comanche, but that's what you get every time you stop at Rider (and it's a nice touch). This FBO is highly recommended.
From John Keller on 24-Oct-2009
A quick stop for a passenger pickup with a PC-12 and they parked us next to the office since it was starting to rain. The line staff did a great job with a "quick turn" and the counter staff had the necessary billing completed in a short time. A conference call postponed our quick departure into low IMC, but Rider Jet Center personnel had us ready to go in less than 15 minutes. We will return many times over the next several months. Great job from a courteous and efficient staff.
From K. Speer on 28-Mar-2009
We stopped in unannounced for fuel and were impressed by an impeccable facility, great flight planning room, and very pleasant and efficient ramp and counter staff. They offered the use of a crew car to go get lunch, and made us feel very welcome. Great stop.
From Graham Venning on 16-Mar-2008
My father and I spent several days at HGR in Oct 2007, due poor weather, and aircraft requiring new piston rings. RYDER went the extra mile from the red carpet treatment upon arrival (even in the rain and us in our C150) to valuable hotel accommodation recommendations, well equipped pre-flight planning room, extra large wide screen TV with luxury leather reclining sofas, to fresh coffee and home-baked daily cookies! To be HIGHLY recommended. Keep up the great work Ryder. Rgds, GV
From Jeff Bubar on 28-Aug-2007
Facilities - None finer. Customer service - None better. Other FBOs could go to school here.
From Michael Hippensteel on 03-Dec-2006
Just stopped for fuel and food. Beautiful facility! Nice courtesy cars. Cheap fuel. This is now my favorite fuel stop.
From David Burton on 03-Nov-2006
I stopped last night on an instrument cross-country with my son. Service was very professional; we were offered a car but ordered food to be delivered. Told to make ourselves at home. I would recommend this as a stop for anyone. I'll be back.
From Jayne Collins on 13-Aug-2006
Flew into HGR from JYO for the first time on Sunday and I was very impressed with their operation. The ramp personnel were very friendly and helpful and the people at Rider Jet Services were just great. Very friendly, professional and helpful. They have a hallway with lots of interesting old pictures just past the weather room.
From William Perigo on 13-Aug-2006
Flew in on 8-13-2006 to go to the outlet mall. I called earlier, and they had a car waiting, with the windows open and cooling down! Great FBO!
From Rick Mahoney on 10-Aug-2006
Stopped into Rider yesterday afternoon. All prior comments are accurate. The service was nothing less than professional, and the fuel prices lower than anywhere in the area. A good stop if your heading up or down the coast on a long trip.
From Erik Dittrich on 18-Jun-2006
This is a first class FBO. As a full time flight instructor for over 5 years, I've been to just about every GA airport in the Northeast... This is one of the nicest FBOs I've encountered. Amazing facilities, very friendly, if you are even close to the area.... It's a must stop.
From Vinnie Pugliese on 13-Jun-2006
Had a great visit at Rider Jet Center. Many thanks to Matt and Kathy for assisting with a rental car and local transport from HGR Aviation. Will be back!!! You guys are great.
From Raymond De Haan on 26-Jan-2006
On October 3rd I helped out a buddy drop off his Arrow at HGR. Once his plane was buttoned up and tied down, it was time to start up the Cardinal and fly home. However the Cardinal was very obstinate and did not want to start. Most likely the result of the hot start procedures not executed correctly. The fact was that we were stranded at a facility other than Rider at 11.30 at night with no one to be found. There was a phone number on the door at Rider, which we called and some one showed up in 15 minutes. He came over with a power cart. With external power the plane started easily and we were on our way. Before we left the gentleman had let us know that there was no cost at all. To put it all in a nutshell: excellent service, even in the middle of the night (just call the number), with a smile. It won't get much more professional than that. Thanks guys.
From George Goodman on 30-Dec-2005
Great customer service. A very helpful line crew and office personnel got us on our way to an appointment in our rental car in record time. I'll go out of my way to stop again.